Please find here articles to help you troubleshoot issues before reaching out to us.
Contact our support team
Whether you choose Email, Zendesk, Chatbot we recommend including the following information:
- Description of the issue in detail: what are you trying to do, what are you observing
- Any screenshot, Loom video, examples of record ID will be helpful to help us investigate.
- How this issue is affecting the productive usage of MadKudu for your Sales/Marketing teams.
- the URL(s) you are having issues with
- your browser (Chrome, Firefox, IE ...)
- If you receive an error message, a screenshot of the whole screen with the error message
You can reach out to our support team through any of the following options
Submit a Zendesk ticket at support.madkudu.com
Click “Submit a request” (in the upper-righthand corner)
Send an Email to email@example.com
Visit the Help center in the MadKudu App