Q: What fields does MadKudu create in my app?
By default (and if you gave us permission when connecting), MadKudu will automatically create fields for each model (segment, score, emojis, signals).
The name of these fields may vary to respect the naming convention of the destination (for example a
__c suffix in Salesforce).
By default, we use our naming convention. If you have different requirements, please let us know.
Q: Does MadKudu create fields automatically?
If you gave us that permission when connecting, we will create the fields automatically.
If you would prefer to create and manage the fields yourself, we will send you a spec for what you should create.
Q: Can I see which fields you're updating?
At any moment, go to the Integrations page and click on the system of your choice. The next screen will show you what fields we are updating in this system.
Q: Can I change this myself?
Not at the moment, but we're actively working to make this more transparent.
Q: Will those fields become visible to all users?
For integrations that have visibility control, we will create the fields for you and make them visible to all users.
If you have different requirements for visibility, you can let us know.
If you prefer to manage access and visibility yourself, we will send you our requirements and we can adapt to your convention.
Q: What permissions do you require?
At the minimum, we need permission to read from the standard objects (Lead, Contact, Account) and to update them.
With complex systems like Salesforce, we might need additional permissions (in case our updates trigger downstream updates).
Q: Do you create / delete objects?
We do not create / delete objects in your CRM and Marketing stack. We only update existing records.
Q: How many additional API calls will you make?
Please visit our dedicated article.
Q: Do you have a direct integration with Pendo?
No, we don't. If you have Redshift, you could send Pendo data to Redshift and from Redshift to S3.
More information on our S3 integration. Please reach out to email@example.com and we can explore solutions.
Q: Can MadKudu use Pardot data in Salesforce?
No, MadKudu does not have the ability to pull Pardot data directly nor from Salesforce. However, MadKudu can pull Salesforce custom objects, like Bizible objects, or pull Salesforce Campaigns.
Please reach out to firstname.lastname@example.org and we can explore solutions.
Q: How can I see what fields are being pulled by MadKudu?
Please visit the integrations tab in the app and click the 'Pull' button.
Q: How can I see what fields are being pushed by MadKudu?
Please visit the integrations tab in the app and click the 'Push' button.