How we manage API limits of other integrations
As you integrate MadKudu to Salesforce, HubSpot or Marketo, you might be wondering what the impact on the API limit of those critical systems will be.
We've built our integrations with that in mind and have built several safeguards to make sure we respect the integrity of your marketing stack.
Monitoring of limits
We monitor all external API limits on our end. We will stop calling your system (e.g. Salesforce) if the total usage gets close to capacity. This makes sure that we never exhaust your quota.
In addition to overall limits, we can set secondary limits to cap the number of total calls we make. If you have specific requirements, please let us know during onboarding.
Limits on number of records updated
In addition to limiting the number of API calls, we can also set a cap on the total number of records being updated. This can prove useful if you have complicated workflows with many downstream updates (e.g. Marketo updating Salesforce and vice-versa).
For Salesforce, HubSpot or Marketo, you connect using our dedicated apps that use OAuth. This ensures that our usage is logged separately in these systems (so you know who's consuming calls).
Our internal system logs the number of API calls we make to each integration.
Incremental fetch and updates
Whenever possible, we fetch only updated records to minimize the number of total calls made. Similarly, we only attempt to update a record when its score or a feature has changed.
Use of batch operations
We make use of batch operations whenever possible to limit the number of API calls being made.
How many calls do you usually make?
This depends on the system, your number of records, and how often those records are updated. Once connected, we'll be happy to do a forecast with you. Please submit a support ticket to our support team.